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ParkIndy Update

Updated: Thursday, 14 Feb 2013, 1:15 PM EST
Published : Thursday, 14 Feb 2013, 1:15 PM EST

Lou Gerig, president of Sease, Gerig & Associates updates us on 2 new apps that are the latest in parking modernizations for Indianapolis.

Working with the City of Indianapolis, ParkIndy is helping to reduce urban congestion by installing parking sensors and introduced an app, caller Parker , to help ease traffic by telling motorists where to find open parking spaces. Sensors are installed on about 1, 500 spaces.  They are linked to the app and can help direct mortorists to on-street metered parking spaces without motoring endlessly in search of empty spaces. 

A second app call Parkmobile was actually launched in 2011 and has become a very popular pay-by-phone solution for many Indianapolis reside.  This app helps reduce meter battery use, is paperless and reduces meter collections. 

ParkIndy offers a 24- hour hotline for motorists who may need help or have questions at a pay box.

Each of the pay boxes displays a phone number to the ParkIndy Help Desk operated by live technicians 24 hours a day, Monday through Saturday. That number is (317) 524-2247. Customers can call that number should they ever need to determine how much paid time they have left at a metered space.

Our team will look up any space number quickly and let the customer know what the expiration time is, regardless of which pay box the customer paid.

In addition, a customer may call this number if he or she has a question about using the pay boxes or would like to report any problem with a pay box. We invite motorists to call us to report any pay box problems as quickly as possible so issues can be addressed in a timely and efficient manner. Motorists also may opt to email information about meter issues to info@parkindy.net .

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