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Cities ready response to growing pothole repair needs

INDIANAPOLIS (WISH) – The same crews that have worked to clear rounds of late-winter snow have been tackling a separate challenge when time has allowed.

As temperatures have started fluctuating in their seasonal fashion, potholes are becoming more problematic.

The Department of Public Works (DPW) in Indianapolis has responded to more than 2,000 pothole complaints since the first of the year.

Department spokesman Scott Manning said the workload pales in comparison to the 2013-14 winter season.

“What’s even better news there is that our crews, the potholes that are out there, they’re able to get to them much faster. Right now if you call a pothole service request into the (Mayor’s Action Center) we’re able to get it filled in about three days,” Manning said.

Indianapolis operated an online pothole viewer for repair requests in addition to taking them over the phone at (317) 327-4622.

In Fishers, the department of public works has teamed with its online initiative to receive pothole complaints through email or on Twitter.

Fishers DPW said the process of reporting potholes is easy to do; go to the City of Fishers website and complete the form.

Officials have used Twitter accounts @FishersDPW and @DriveFishers to communicate about construction and maintenance in the community.