IndyGo suspends fares and reduces service in response to coronavirus threat

IndyGo suspends fares and reduces service in response to coronavirus threat

INDIANAPOLIS (WISH) — IndyGo is implementing extra safety measures as part of its ongoing effort to help stop the spread of coronavirus.

Lesley Gordon with IndyGo says ridership is down by 60% so while the new changes affect less people, IndyGo says they’re still meant to protect both riders and employees by reducing nonessential interactions.

Starting Sunday, March 29 riders will be required to board through the rear entrance. IndyGo says those needing the wheelchair accessible ramp can still enter through the front.

Also during this time, fares will be suspended to prevent riders from having to interact with the fare box.

Buses will now operate on a Saturday schedule six days a week, Monday through Saturday. Sunday service will remain the same.

Those using Open Door will need to sit one rider per row of the vehicle.

While the downtown transit center will remain open, the retail desk will be closed because of the suspension in fares.

IndyGo says they’re encouraging the community to use public transit for essential trips only. Examples of essential trips include going to work for an essential business or going to the grocery store.

Riders are also encouraged to maintain as much distance between themselves and others as possible.

Gordon also reminds riders who have an active pass to hold onto them as IndyGo will be honoring those passes once the changes are lifted.