IPL suspending disconnections amid coronavirus concerns

FILE: An Indianapolis Power & Light worker looks at a power line in this undated photo. (WISH Photo)

INDIANAPOLIS (WISH) — Indianapolis Power & Light Company announced Saturday it was suspending disconnection of services for nonpayment until April 15.

The announcement applies to both residential and business customers.

IPL is urging customers to maintain timely bill payments. All charges associated with electricity usage during the timeframe will be the customer’s responsibility.

The company said it is implementing the change after recognizing the impact and stress COVID-19 is causing people.

“IPL puts the health and safety of our employees and our customers first,” the company said in a release to News 8 Saturday.

IPL also announced the customer service center, which is located at 2102 N Illinois St is closed to the public. The company says it is continuing to monitor the COVID-19 information as it develops and other changes to services will be made aware to the public as necessary.