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Shooting bystander refunded after car impounded for evidence

INDIANAPOLIS (WISH) — 24-Hour News 8 helped an Indianapolis woman get results after she paid out-of-pocket to get her car back from the impound.

It’s a story we first told you about Monday night. The woman said police processed her car for evidence after a shooting at a gas station.

The 22-year-old woman told 24 Hour News 8 she didn’t understand why she had to pay for something she didn’t ask for. Police said the paperwork for the waiver never made it to the supervisor.

“I end up having to pay out-of-pocket for it (how much did you pay?) $345 dollars,” said Kaycie Glenn.

Glenn said she left Auto Return last Friday feeling angry and confused.

“I asked her like, are you sure there’s not a waiver on there that you don’t know about?” she said. “She was like, no what happened? Why do you think you would get a waiver?”

Glenn explained to her what happened at the gas station near Oxford Street and 38th Street.

“I’m feeling a lot better physically but mentally it’s still like, I still haven’t went to the gas station I still have nightmares,” said Glenn.

Glenn and her one-year-old son were caught in the middle of a shooting.

“I was a victim and I was just trying to live my everyday life, I wasn’t trying to get shot and come out of all of this money,” she said.

Police told her they would waive the fees after processing her car for evidence. Glenn said the story changed after talking to different detectives.

“When I talked to the other detective on Friday it was, oh we don’t have the fees for the waiver and I’ll have to see,” she said. “You can wait until Monday, but there’s no guarantee.”

Police said each case is handled on a case-by-case basis.

IMPD receives thousands of dollars each fiscal year so it can waive fees for victims of violent crimes. Police said that money is paid up front to the towing company that’s contracted with the city.

“Now, if I were to have left it in there and they didn’t waive it then the money would have added up for storage fees there and I didn’t want that to happen,” said Glenn.

Glenn said she borrowed the money from family and friends.

24-Hour News 8 learned the towing company can issue a refund even though Glenn had already picked up her car.

The general manager said police would have to send over the paperwork for the waiver.

“Oh my God that is the best news I’ve heard all week because I need that money, that was my money to pay for that baby day care next week,” she said.

Glenn calls this a careless mistake and believes the situation could have been explained to her in a better way.

“If I wouldn’t have fought it and I wouldn’t have reached out to you to see what I could do about this, then I probably wouldn’t be getting a refund,” she said.

Police said the refund was processed Wednesday evening.