INDIANAPOLIS (WISH) — There will be a refund issued to all ticket holders of the cancelled Hall of Fame game between the Green Bay Packers and the Colts.
Along with a full face value refund for their ticket, fans will be refunded all shipping and handling fees, pre-paid parking purchased through the Hall of Fame, pre-sale reservation fees and one night of hotel accommodations. All reimbursements will be subject to review and verification.
The NFL cancelled the game in Canton, Ohio, earlier this month due to poor field conditions. In addition to refunding tickets and hotel stays, Pro Football Hall of Fame president David Baker says ticket holders will have some extra perks too, like the ability to be able to buy future HOF game tickets before they go on sale to the public.
Fans who we caught up with were OK with the refund plan.
“I think it was fair. I think the people still had a fun weekend. They had a good weekend. The fact that they give them their hotel money for one night was the right thing to do,” Colts fan Jim Priest said.
His wife, Tammy Priest, added, “It’s unfortunate they couldn’t play the game, but that wasn’t the whole reason for the weekend. The game was not.”
In a statement, Baker said:
The Hall of Fame game is our event. We sincerely regret disappointing fans but we believe that cancelling the game was the right thing to do. Respect for players and their safety must always come first, especially by the Hall of Fame. We endeavored to handle, to the best of our ability, these difficult circumstances in the right way.
Our focus was on the safety of the players and the best and safest way to communicate the decision to fans, teams, league and the media representatives.
We take full responsibility for what occurred at the game. We are doing what is right for our fans. We will learn from this experience so something like this never happens again.
If you’d like to request a reimbursement package, you can fill out your information here.
If you have any additional questions, you can contact 844-446-3849.