Inside INdiana Business

Tech startup launches with industry vet at the helm

CARMEL, Ind. (Inside INdiana Business) — A new tech company focusing on helping retailers get the most out of their workforce has launched in Carmel. Shiftlab, a Software-as-a-Service workforce optimization platform, has also selected Indy tech veteran Mitch Black as chief executive officer.

Shiftlab says it uses a machine-learning product to help retailers maximize performance and employee engagement, while optimizing labor costs. The company has already secured a partnership with iQmetrix, a retail management solutions provider in the wireless retail space, headquartered in Vancouver, British Columbia.

Black most recently served as an advisor and chief operating officer of Indianapolis-based Viral Launch, which last year was named Scale-up Company of the Year at the TechPoint Mira Awards. He also spent five years as president of MOBI in Indy, which was acquired in late 2018.

“Mitch has extensive experience in the tech space and retail industry, ” Shiftlab co-founder Devin Shrake said in a news release. “It’s exciting to see his passion and experience around the challenges that we’re solving for. Out of the gate, Wireless Retail is our primary target market. But, we’re consistently engaged in discussions with other verticals to ensure product market fit. What we’ve confirmed is that Shiftlab’s product strategy and application transcends into many of those other verticals – specifically those that are focused on maximizing employee performance, service, operations and guest experience. Mitch’s experience will help us strategically engage and quickly bring value into these segments.”

Shiftlab says its partnership with iQmetrix is expected to fuel growth throughout this year. The company says it will bring immediate exposure of its platform to more than 21,000 retail locations.


Neighbors stunned by shooting in ‘safe,’ ‘quiet’ Eagles Watch subdivision

INDIANAPOLIS (WISH ) — The Eagles Watch subdivision on the city’s northwest side is home to dozens of families.

“It’s very quiet here,” said Irma Molina, who lives on Eagles Watch Drive.

The winding road is often touted as an oasis of safety, seemingly removed from the city’s crime crisis, according to Jeremy Layly, who lives down the street from Molina.

He walks his dogs through the neighborhood every night without worrying about what he’ll encounter in the dark.

On Thursday night, his walk led him toward flashing police lights and crime scene tape. 

Detectives were collecting evidence from the scene of a shooting in the 5000 block of Eagles Watch Drive, less than a quarter of a mile from Layly’s home.

“I’ve heard gunshots [before] but not in the neighborhood,” he told News 8. “That’s intense.”

Officers arrived around 4 p.m. after neighbors reported hearing gunshots. An unidentified man was pronounced dead at the scene.

No arrests had been made Thursday night. No suspect information was available.

The shooting appeared to be targeted and did not pose an immediate threat to public safety, police said.

“[Detectives are] working hard to solve these crimes and to prevent crimes,” said Michael Hewitt, a spokesperson for the Indianapolis Metropolitan Police Department (IMPD).

Molina, whose home was within the police perimeter, ducked under the yellow tape to speak with News 8.

She and her son still feel safe living on Eagles Creek Drive, she said, but she is wary of rising crime in other parts of the city.

“It is very dangerous lately,” Molina said in Spanish. “Many crimes have happened.”

Anybody with information about the shooting is urged to call Crime Stoppers at (317) 262-TIPS.